Frequently Asked Questions

Where does the potassium in Bumbleroot Hydration come from?

Our coconuts are harvested while they are young and have a higher concentration of potassium. And with no fillers in our coconut water, you receive the benefit of the higher concentration of minerals.

 

What is the source of your citric acid?

Our citric acid is non-GM and is derived from sugar cane or cassava. The crystallization occurs by a submerged fermentation process.

 

Does Bumbleroot Hydration have any fillers or anti-caking agents?

We are proud to have no fillers or anticaking agents Bumbleroot Hydration. Many formulators and co-packers told us it couldn't be done, but after years of iterations and formulations, we figured it out.
Our coconut water is freeze dried with a proprietary process that uses no fillers.
Baobab fruit naturally dries in the fruit. It is then ground into a finer powder.
Our herbs are dried.
Our fruits are formed into crystals with proprietary process.

 

Where do you source your sea salt?

Our sea salt is Celtic Sea Salt.

 

Where is my order?

Because we are a small business, we have limited resources and production ability.  Rest assured, we’re working hard to increase our production runs so that we can always be in stock. That said, due to the nature and quality of our product, time lines can be longer than anticipated.  Additionally, if you placed a "pre-order" please note the expected shipping date associated with your purchase.  

 

What is your refund/return policy?

REFUNDS:
Refunds are only granted in limited circumstances.  Refunds will not be granted on any discounted orders, including any pre-orders.  If you have a subscription, you must cancel or skip it before your date of charge to avoid responsibility of any charges and taxes.  Any other refunds will be issued by us at our sole discretion.  If you would like to request a refund on a non-discounted order, please contact us at: info@bumblerootfoods.com
RETURNS:
Our dedication to providing fresh and safe products drives all of our decision making. As such, returns are rarely allowed and only in specific situations. To be considered, a return must be unopened in its original packaging with no damage to the bag and must be postmarked within 10 days of the original delivery date.  Please note that additional criteria may apply.  If you would like to request a return, please contact us at: info@bumblerootfoods.com